Phone: (508) 636-8143
Email: venelgerpetcare@hotmail.com
Information & FAQ
Ven-Elger Pet Care Center Pet Retail Store
  1. Arrival and Pick Up Times: We are a privately owned facility with hours we try to strictly adhere to for your PET'S well being. Our drop off times Monday through Saturday is 8:30am - 1:00pm. On Sunday we are only open for one hour, from 8:30am - 9:30am. We are closed every holiday, and do not have that one hour window at all.
  2. Vaccinations: We require Annual Rabies, DHLPV, Canine Influenza  (CIV) vaccination and Bordetella (Canine Cough) vaccines for dogs. All puppies must have at least two puppy shots to stay at Ven-Elger. And for cats we require, FVRCP, and Rabies. It is the owners' responsibility to provide Ven-Elger with all your pets UTD vaccination records. We need to have the records, and when they are due again. If you don't have these available, on your Veterinarians letterhead, you can call them and they would be more than happy to fax them to us at (508) 636-4857. We only waive shot records if your Veterinarian writes us a letter on their own stationary, and then we have you sign a waiver with us.
  3. Medications: Bring all your pets medication clearly labeled in their original bottles, and why they are taking them. List when and how many per day they should be received. Then put them in a clearly labeled plastic baggie with their entire name and breed on the baggie. Please do not put their medications in pre-packaged food. There is a $1.00 charge Per pill, per administration to cover proper medication storage, Scheduling and professional service. For injections, and treatments, Please follow the above and the fee is $5.00 per injection, and/or Treatment.
  4. Food and Treats: For short stays, pre-pack their food in individual baggies (two per day), Write the pets name on all baggies, and belongings. We like to keep your pet to the same food and treats he usually has at home. Hopefully to prevent any upset stomach or diarrhea. We have plenty of stainless steel dishes, which are sterilized daily, so please keep yours at home. You may also buy a bag of food for your pets stay. You pay for the bag and take home any extra upon pick-up.
  5. Beds, Blankets, and Toys: Conventional boarding kennels use hard, and more porous concrete floorings. They are extensively hosed and treated with harsh chemicals that absorb odors, take a long time to dry, and are constantly damp. However at Ven-Elger, we have solid wood construction with an easier, healthier, insulated wipe clean resin, cushioned, comfortable surface. All are in a heated, air conditioned and ventilated system. We have fresh clean blankets available, but if you choose to bring your own feel free to do so, but please don't bring anything that you will get upset if you return home and are not intact. All bedding must be machine washable. Be for warned that some pets have been known to chew, have a tug of war, pillow fights, etc. with their neighbor. We can not be responsible for any of your pets' possessions.
  6. Please always arrive with your pet on a leash or carrier: Once we take your pet into our facility we will hand you back all his garments. We are a nudist colony here for safety reasons. We don't want anyone getting entangled. We always have complementary blue leashes available.
  7. Please Note: We are not responsible for any lost or damaged property, so we beg of you not leave any nice bedding, leashes, collars, or toys you want returned intact, as who knows whose little baby is a bandit or a chewing machine in disguise.
  8. WE DO HAVE A VETERINARIAN ON CALL 24 HOURS A DAY. We are not responsible for any incurred Veterinarian expenses due to injury or ill health.
Ven-Elger Pet Care Center Pet Retail Store

Winter Hours
(September 1st to May 31st)

Monday & Tuesday
8:30am - Noon

Wednesday to Saturday
8:30am - 5:00pm

Sunday
8:30am- 9:30am

Summer Hours
(June 1st thru August 31st)

Monday to Saturday
8:30am - 5:00pm

Sunday
8:30am- 9:30 am

Ven-Elger Pet Care Center Pet Retail StoreClosed all Holidays, New Years Day, Martin Luther King Day, Presidents Day, Easter Sunday, Memorial Day, July 4th, Labor Day, Columbus Day, Thanksgiving, Veterans Day, Christmas

Click here for a printable Visit Check In Sheet (PDF).


Vaccination Requirements

Just for Dogs

Just for DogsDHLPP Distemper Series
Must be current according to veterinarian's protocol.

Canine Influenza ( CIV )
Must be current to  Veterinary Protocol. 15 days prior to boarding.

Just for DogsRABIES
Must be current within one, two or three years depending on the vaccination your veterinarian uses.

BORDETELLA
This is a protection from upper respiratory problems or Canine Cough. 15 days prior to boarding.



Just for Cats

Just for CatsFVRCP Upper Respiratory
Must be current according to veterinarian's protocol.

RABIES
Must be current within one, two or three years depending on the vaccination your veterinarian uses.


PROOF OF VACCINATION REQUIRED.

Just for DogsBring your receipt or the vaccination record that is provided by your veterinarian. This must be on your Veterinarians Letterhead. When you have your pet's vaccinations updated, be sure to bring the new record with you next time you board with us.

If you have any questions about attaining vaccination records, just call your veterinarian or us and we will be happy to help you.

Just for DogsBoarding Charges

You are charged for the day you bring your pet in, and are not charged for the day you pick up, if you pick up before 11:00 am.

Dog Boarding Rates

Daily Rates - Standard Kennel   $28.00
     
Daily Rates - Dog Day Care   $25.00

Multiple Pet Discounts
If you board your pets together there is a discount on the daily rate to $27.00 per dog per day. (Holidays and school vacations excluded).


Do you want to go shopping for a Day? Or maybe the repair man is coming to fix the washing machine? Do you have a long lunch date? Who's going to take care of the Pet?

Our "Special Place" is just what you need. We'll take care of your pet while you enjoy your day. This allows your Pet to have regular potty breaks, feeding time and medications.

Our Dog & Cat Day Care will help provide this.

Cat Boarding Rates

Daily Rates - Condo   $25.00
     
Daily Rates - Cat Day Care   $22.00

Multiple Pet Discounts
If you board your pets together there is a discount on the daily rate to $24.00 per cat per day. (Holidays and school vacations excluded).


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